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Important Safety Notice

Voluntary Recall: Oster French Door Countertop Oven

Oster is voluntarily recalling select models of our French Door Countertop Ovens across the United States and Canada. This recall was initiated on September 25, 2025, in partnership with the U.S. Consumer Product Safety Commission and Health Canada. The recall is being announced because the doors can close on consumers, posing a burn hazard.

We're providing a free repair kit with a clip-on device that helps keep the oven doors securely open during use. The clip-on device is offered to consumers at no cost, and the repair kit does not require any installation tools.

At Oster, we hold rigorous standards in product design and testing and have carefully investigated reports of the product's doors closing unexpectedly during use. Sunbeam Products Inc. has received 95 reports of the doors unexpectedly closing, resulting in burn injuries to consumers, including two reports of second-degree burns.

Recall Summary

Injuries Reported: 95

Number of Units Affected: 1.29 million (104,195 were sold in Canada)

Dates Sold: August 2015 to July 2025

SKU Numbers: TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF, TSSTTVFDDGDS, TSSTTVFDDAF-033, TSSTTVFDXLPP-033, and TSSTTVFDDAF

MSRP: $140-$250

Markets Sold: United States and Canada

How to Participate in the Recall

If you own an Oster French Door Countertop Oven, please follow these steps:

  1. Check if your product is part of the recall by entering your model number in the field below. This information is typically located on a label on the back of your appliance.

  2. If your product is included, we will ship a clip-on device directly to you, free of charge.

  3. Once you receive your clip-on device, review the included instructions before installing it.

We are committed to supporting consumers who rely on their Oster French Door Countertop Oven. If you have any questions, please contact us through our Support Page or call us at 1-800-334-0759 from 9 a.m. to 5 p.m. ET, Monday to Friday.

Step One: Product Verification

This recall involves select Oster French Door Countertop Ovens sold between 2015 and the present. Affected models include:

(for US models, disregard any numbers that may follow the letters to identify your oven)
  • TSSTTVFDXL
  • TSSTTVFDDG
  • TSSTTVFDMAF
  • TSSTTVFDDAF
  • TSSTTVFDDGDS
  • TSSTTVFDDAF-033
  • TSSTTVFDXLPP-033

These ovens feature two side-by-side doors that open outward, rather than a single pull-down door. The model number is printed on a sticker located on the back or bottom of the appliance.

United States

Model Number: TSSTTVFDDAF
(oven color may vary)
Model Number: TSSTTVFDDG
(oven color may vary)
Model Number: TSSTTVFDMAF
(oven color may vary)
Model Number: TSSTTVFDXL
(oven color may vary)

Canada

Model Number: TSSTTVFDXLPP-033
(oven color may vary)
Model Number: TSSTTVFDDGDS
(oven color may vary)
Model Number: TSSTTVFDDAF-033
(oven color may vary)
Model Number: TSSTTVFDXL
(oven color may vary)

Step Two: Door Assist Magnet Request

Please enter the applicable information below to receive your free door assist magnet.

Next

Frequently Asked Questions

Can I use my oven before the clip-on device arrives?

Please do not use your Oster French Door Countertop Oven until you have received and installed the clip-on device.

What issue has been identified with the product?

Some consumers have reported minor burns while using the product.

How many injuries have been reported?

Out of more than 1.2 million units in use, 93 consumers reported experiencing minor burns that did not require medical treatment. Two consumers reported seeking medical attention for second-degree burns.

When will I receive my clip-on device?

You'll receive a confirmation email when your device is on its way. We're continuing to produce and fulfill requests as quickly as possible.

When will my safety device be shipped?

We're producing and shipping devices as quickly as possible while ensuring every unit meets our safety and quality requirements. We appreciate your patience as we work to fulfill all requests.

How can I tell if I have an affected product?

Please review the pictures on this page to confirm if your unit matches one of the models. The affected product is the Oster French Door Countertop Oven, which features two doors that open side-by-side, rather than a single pull-down door. The models differ in color, cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). “Oster” is engraved on the front bottom right or top right of the oven. Additionally, the recalled ovens have a label on the backside of the oven that identifies the model number. The products were first sold in North America beginning in 2015.

Model Numbers:

  • TSSTTVFDXL
  • TSSTTVFDDG
  • TSSTTVFDMAF
  • TSSTTVFDDAF
  • TSSTTVFDDGDS
  • TSSTTVFDDAF-033
  • TSSTTVFDXLPP-033

How do I install and use the Door Assist Magnet for my Oster French Door Countertop Oven?

Your clip-on device will come with full instructions, we've also prepared a short instruction video to help you install the device correctly once it arrives. However, you will find that installing it is simple and requires no tools. Follow these steps:

  1. Unplug and cool the oven before beginning.

  2. Clean the installation area—the lower left side of the outer oven panel and the lower left area of the left door—with mild soap and a soft cloth. Dry thoroughly.

  3. Position the device on the lower left side of the oven panel. Let the built-in magnets attach securely to the metal surface.

  4. Press gently to ensure the magnet is flush with the surface. Do not remove it once installed—it’s designed to stay in place permanently.
To use the magnet:
  • Open both doors fully (more than 90 degrees) until the magnet latches onto the oven door.

  • The magnet will help hold the doors securely open while you access the oven.

  • To close the doors, gently push them inward to disengage the magnet.

Can I install the device myself?

Yes. The clip-on device is easy to install and comes with step-by-step instructions in the package. No special tools or professional installation are needed.

I live outside the U.S. or Canada — can I still get the clip-on device?

Consumers outside the U.S. and Canada do not need to participate in the recall. The decision was based on consumer usage patterns and safety reports specific to those regions. We have not received similar reports of injury from consumers outside of these countries.

Can I return my oven or get a refund instead?

Oster is not offering refunds or replacements. Most consumers use their French Door Countertop Oven regularly, and the magnet provides a quick, effective fix. Our goal is to minimize disruption while supporting safe use of the appliance.